Shop Manager

(SM202305)

Get Fresh is expanding and looking for new fresh members to join the team!!

General Purpose of the Position

The Shop Manager is responsible for the day-to-day management of the respective shop and effective supervision and management of the team members of the respective shop as well as ensuring the service meets the customer needs.

Key Duties/Responsibilities

• Motivate the team to meet objectives by training and mentoring team members to achieve a high standard of product and service.
• Recruitment, development, and training of new team members for the shop
• Ensure proper maintenance of equipment, machine, facilities, and premises.
• Complaint management: respond to customer complaints and concerns in a professional manner.
• Implement branded promotional campaigns from the head office, including the handling of point-of-sale promotional materials, or devise your own promotional campaigns.
• Undertake store administration duties such as managing the store budget and supervise on operation and other expenses, stock loss and deviations in co-ordination with accounts department.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Monitor inventory levels and order new items.
• Prepare reports and performance analysis about buying trends, customer requirements and profits.
• Ensure compliance with the safety and health regulations.

Type of Skills and/or Licensing/Certification Required

• Strong leadership and customer management abilities
• Experience in budgeting and forecasting
• Outstanding organizational skills,
• Excellent communication skills and interpersonal skills
• Customer service-oriented with in-depth knowledge of basic business management processes.

Candidate’s requirements

• The position requires a high school diploma. A university degree in relevant field is preferred.
• Minimum 3 years work experience in a food retail environment, ideally in a managerial role.
• Bachelor’s degree in hospitality or relevant field
• Fluency in Greek and English
• IT literacy (MS Word, MS Outlook, MS Excel)
• Strong attention to detail and accuracy along with organization skills
• Confidentiality
• Knowledge of Lightspeed, Novasero s/w is a major plus but not a requirement.
• Emphasis will be given on Work ethic.
• Organisational skills

Remuneration:

• Competitive salary package
• Training opportunities
• Work in a pleasant, happy, and energetic environment
• Free staff meal, coffee, water, and snack
• Discount at get fresh shops.
• Parking space

Customer Service/Cashier

(CSC202305)

Are you a person with passion, kindness, and a smile?

Do you enjoy interacting with other people?

Do you love working in a modern and friendly environment?

Do you want to work in a dynamic company with continuous training and development opportunities?

Then you are the one we are looking for!

General Purpose of the Position

The cashier operates a cash register, communicates with customers, and assists other restaurant staff as needed. Responsibilities in this position includes processing credit card payments, accepting cash payments and making change, and using a point of sale (POS) system for transactions.

A day in our team:

• Conducting cash transactions
• Fund management and organization
• Customer service orientation
• Good knowledge of Greek and English
• Professional appearance and demeanour
• Pleasant personality, speed, and consistency
• Cooperation and team spirit

Necessary qualifications:

• 1-2 years of experience in a similar position in a restaurant
• Proven experience managing and organizing cash and cash transactions
• Knowledge of cash programs or applications
• Ability to use a PC (Ms Office, Windows)
• Developed communication skills
• Good knowledge of the English language (oral and written)
• Orientation to perfect customer service

We offer you:

• Fixed and variable remuneration package
• Continuous education
• Excellent work environment in modern stores
• Career opportunity in a dynamic growing business